Your online shop
Shopify website
Keep your Shopify theme and customer-facing storefront.
For jewellery and watch shops using Shopify
Your Shopify website.Stockbox behind the counter.
Keep the storefront your customers know. Run your shop with Stockbox’s specialist jewellery and watch CRM, stock management and POS, supported by people who understand the trade.
Keep your Shopify website. Use Stockbox POS in your shop.
How the connection works
Your website stays. Your shop gets Stockbox.
Two-way sync
Through the Stockbox app
Your working day
Stockbox CRM & POS
Manage your jewellery and watch stock, customers, purchases, repairs and counter sales.
- Products
- Images
- Prices
- Stock
- Customers
- Orders
- Refunds
At the counter, you use Stockbox POS. The app connects your Shopify website to Stockbox; it does not support Shopify POS. We review your current apps, payment setup and workflows when planning the connection.
The detail makes the difference
Built around the pieces you trade.
That watch has been here before.
Buying back a watch? Stockbox warns when its serial number already exists. Review the warning and confirm the new purchase with the same serial.
Explore watch buy-insMore of a line you already stock.
Select an existing product when buying repeat stock. Publishing the buy-in adds the incoming quantity to that record and logs the purchase reference.
See stock replenishmentBook the repair. Quote after assessing it.
Record the condition and photographs, then mark the job To quote. Follow its progress through to collection and the customer’s signature.
Explore repair managementMixed carats, one purchase.
Record scrap by carat, decimal gram weight and agreed price. Send selected lines straight to an onward order, or push a piece to stock.
See scrap-gold buyingStockbox also supports VAT margin-scheme workflows alongside stock and sales. We review the setup your shop needs during your demonstration.
Compare the working day
Shopify POS or Stockbox with Shopify?
Shopify provides a capable retail platform. Stockbox brings trade-specific buying and repair processes behind your Shopify website, with one team helping you set them up.
On a smaller screen, scroll across the table to compare both options.
| What your shop needs | Shopify / Shopify POS | Stockbox + Shopify website |
|---|---|---|
| Website and counter sales | Shopify connects its online store with Shopify POS. | Keep the Shopify website and use Stockbox POS at the counter. The Stockbox app syncs products, images, prices, stock, customers, orders and refunds both ways. |
| Jewellery and watch product detail | Custom and category metafields extend product data. Supported fields can be viewed in POS. | Jewellery and watch attribute templates with thousands of available values, plus custom luxury SKUs. |
| Repairs | Specialist apps provide repair workflows, including jewellery and watch repairs with Shopify POS support. | Record condition and photos, book jobs To quote, follow progress and capture a collection signature within Stockbox. |
| Customer management | Customer profiles include purchase history and preferences. | CRM alongside jewellery and watch buying, selling and repair workflows. |
| Getting set up and getting help | Shopify support depends on your plan. Third-party apps have their own support providers. | Shop visit, personal demonstration, data preparation and training from our team. Bespoke work and additional services are scoped with you. |
Features and services vary by package. We will agree your Stockbox setup, costs and support with you before you commit.
From product record to online order
Keep the detail moving with the sale.
01 / Stock to storefront
Your product detail, mapped properly.
We map your jewellery and watch fields to Shopify product data and agree the collections your stock belongs in. Check sample pieces on your storefront before the connection goes live.
02 / Order back to your shop
The online sale reaches Stockbox.
A Shopify order brings its customer and items into Stockbox. The import records payment information for paid orders and updates linked stock, with the Shopify order reference in the activity record.
Already have products in both systems? We review how they match before connecting them. Your team gets personal training on products, orders and refunds.
Know what you are choosing
One website. A clear route for your shop.
Keep Shopify
Stockbox Shopify Store package
£300 per month, including VAT
Use Stockbox behind your Shopify website. Your Shopify subscription, payment charges and any other Shopify apps remain separate. We agree setup and additional services with you.
Review the packageExplore a full move
A Stockbox website too
Prefer to bring your website onto Stockbox as well? We can show you the Standard package and plan a move around your stock, content and team.
See the moving processA few practical questions
Know how it will work.
Can I keep my Shopify theme?
Yes. The connected arrangement keeps your Shopify storefront. We review its apps and any custom functionality during setup so you know how they fit with Stockbox.
Can I keep using Shopify POS?
No. This arrangement uses Stockbox POS in your shop. The Stockbox app connects to your Shopify website and does not support Shopify POS.
What syncs between Shopify and Stockbox?
Products, images, prices, stock, customers, orders and refunds sync in both directions. We review how your shop will manage updates and check the connection with your team before launch.
How will payments and refunds work?
The integration synchronises refund information. We demonstrate the refund and payment workflow for your chosen setup before launch, including where staff initiate the refund.
What happens to our jewellery and watch product fields?
We agree how your Stockbox attributes map to Shopify product fields and metafields, and how categories map to collections. We check representative pieces with you, including how the detail appears in your theme. Any bespoke work is scoped separately.
Can we try it before a live changeover?
Yes. We offer a personal demonstration and one month’s free demo-store access. We plan the live Shopify connection separately after reviewing your setup.
Let's start at your shop
A conversation.
A visit. A proper look.
Meet people who understand jewellery retail. We will look at how your shop works, demonstrate Stockbox on site and give you one month's free access to a demo store.
- Show us the processes you want to improve
- Get your team's questions answered
- Agree the next steps before a live move
Prefer to speak to us first?
020 4629 3701
Shop visits arranged with our team for UK jewellers. Demo access is to a demo store; a live setup and any additional services are agreed separately.
Arrange a Shop Visit
Tell us about your Shopify website and the system you use at the counter. We will arrange a visit and show you how Stockbox could fit your shop. Required fields are marked *.